FairSpin Terms and Conditions

Welcome to FairSpin Casino. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile applications, and all services offered under the FairSpin brand, including our casino games, sportsbook, and loyalty program. By registering an account, completing FairSpin login, or otherwise using our platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

1. About Our Operator and License

FairSpin Casino is owned and operated by Techcore Holding B.V., a company registered and established under the laws of Curaçao, with registration number 151612 and registered address at Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao. Payment processing for our platform is managed by Fabeltra Ltd, a company incorporated under the laws of Cyprus with company registration number 399178, registered at Boumpoulinas, 1-3 Bouboulina building, 4th floor, flat/office 42, 1060, Nicosia, Cyprus. We operate under a license issued by the Curaçao Gaming Authority (CGA), License Number OGL/2024/222/0540. At Fair Spin, we have been serving players since 2018 and continue to expand our presence across global markets, including the United Kingdom, Portugal, Hungary, Slovakia, Russia, Spain, Canada, Turkey, Germany, Poland, Japan, Indonesia, and Romania.

2. Eligibility and Account Registration

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to create an account and use our services. We at FairSpin require accurate and truthful information during registration, and you agree to update your details promptly if they change. Each player is permitted to hold only one FairSpin Casino account; duplicate accounts may be suspended or closed. Once registered, you can access your profile through FairSpin casino login using your credentials, and we recommend keeping your password confidential to prevent unauthorized access.

2.1 Verification (KYC)

We may request identification documents, proof of address, and payment verification at any stage of your relationship with us. Our compliance team conducts these checks to comply with anti-money laundering regulations and to protect the integrity of casino FairSpin operations.

3. Deposits, Withdrawals, and Payment Methods

We accept a wide range of payment options, including Visa, Mastercard, Skrill, Neteller, Trustly, Interac, AstroPay, and over 30 cryptocurrencies such as Bitcoin, Ethereum, Tether, Dogecoin, and our native TFS token. The minimum deposit and minimum withdrawal amount is 20 CAD or its equivalent in your selected currency. Our FairSpin online casino processes crypto withdrawals instantly or within minutes in most cases, while Interac and fiat withdrawals typically take 3–5 business days. E-wallet withdrawals are usually processed within a few hours to five days.

3.1 Withdrawal Limits and Verification

We carry out additional verification procedures for any payout exceeding the equivalent of 2,000.00 Euro and reserve the right to conduct such checks for lower payouts at our discretion. We may also split payments and pay withheld amounts in instalments, subject to the following limits:

• 1,000.00 Euro (or equivalent) per day
• 5,000.00 Euro (or equivalent) per week
• 20,000.00 Euro (or equivalent) per month

Internal review for compliance and AML purposes may take up to 24 hours, and first withdrawals over approximately C$675 may trigger manual checks lasting between 24–72 hours, and in some cases up to 5–7 days.

4. Bonuses and Promotions

At FairSpin, we offer a variety of promotions, including our welcome package: a 200% bonus up to 2,500 CAD plus 50 Free Spins on Treasures of Aztec and 10% cashback on your first deposit. Additional FairSpin bonus offers apply to your second, third, and fourth deposits, with the maximum total welcome package reaching 10,000 CAD. All bonus funds carry a x30 wagering requirement, must be used within 3 days, and the maximum cashout is 2,500 CAD per stage of the welcome offer. Our sportsbook welcome bonus provides 100% up to 300 CAD for players from Canada, subject to a x6 wagering requirement and minimum odds of +120 (2.20).

Any FairSpin promo code, FairSpin bonus code, or FairSpin no deposit bonus code we issue must be entered correctly during registration or deposit to activate the associated offer. We reserve the right to void winnings generated through incorrect use of a fair spin promo code or through violation of these Terms. Please note that currency and limits may vary by GEO and payment method, as specified in our game- or region-specific bonus terms.

5. Loyalty and VIP Program

We reward consistent play through our TFS (Rakeback Tokens) loyalty system, part of our Play2Earn program. The total TFS earned within the last 365 days determines your loyalty level, ranging from Level 1 (Player) to Level 10 (VIP Club Platinum Card), each offering increasing cashback percentages and higher staking limits for Hold to Earn. Tokens obtained via a fairspin tfs promo code or other promotional means do not count toward loyalty level progression. Cashback under our loyalty program does not apply to sports betting, regardless of your level.

6. Game Fairness and Providers

Our FairSpin Casino platform features more than 7,000 games from over 100 providers, including NetEnt, Pragmatic Play, Play'n GO, Hacksaw Gaming, and Microgaming, alongside live dealer games from Evolution Gaming and Ezugi. We use certified random number generators and provably fair technology for our "Fairspin Originals" titles, ensuring transparent and verifiable outcomes for every spin.

7. Mobile and App Access

We provide a Progressive Web App (PWA) that closely mimics a native experience, along with a FairSpin app download option via direct Android APK and, in select regions, through the App Store. Whether you use our FairSpin casino app or access our site through a mobile browser, you retain full access to your account, bonuses, and games.

8. Responsible Gambling

We are committed to promoting responsible play. You may set deposit limits, self-exclude, or request a cooling-off period by contacting our support team. We encourage you to treat gambling as entertainment and to seek help if it becomes a source of concern.

9. Prohibited Conduct

• You must not create multiple accounts to exploit bonuses or promotions
• You must not use fraudulent payment methods or engage in chargeback abuse
• You must not use bots, automated scripts, or exploit technical errors for unfair advantage
• You must comply with local laws governing online gambling in your jurisdiction

10. Liability and Disputes

We are not liable for losses arising from your use of our services, except where required by applicable law. In the event of a dispute, we encourage you to contact our support team first; unresolved matters may be referred to the Curaçao Gaming Authority.

11. Amendments to These Terms

We may update these Terms periodically to reflect regulatory or operational changes. Continued use of our services after such updates constitutes your acceptance of the revised Terms.

12. Contact Us

If you have questions regarding these Terms, our FairSpin bonuses, or your account, please reach us via 24/7 live chat, email at support@fairspin.io, or through Telegram, WhatsApp, Viber, or Facebook. Our support team is available around the clock to assist you.